Read Our Terms & Conditions.

Term and Conditions of Sale:

Our staff stands ready to assist you with your order placement and any questions you may have. You may reach us toll-free at 1-800-357-6277 or locally at 1-305-945-4343. Suncrest IIⓇ accepts all major Credits Cards. There will be no COD’s unless paid by Cashiers Checks or Money Orders.

Please contact us for instructions if you want to pay by Money order or Cashier Check. 

 BACK ORDERS:

All Back Orders must be paid-in-full, can not be canceled, returned, exchanged and are Non-Refundable.  These are a final sale.

Suncrest IIⓇ no longer accepts Personal Checks as a form of payment unless you have received prior authorization by Management.

Sales terms: (Men’s Ready Made systems)

Suncrest IIⓇ guarantees the quality of all merchandise. In the event of a factory defect or incorrect shipment, Suncrest IIⓇ will promptly issue an exchange or credit. Requests for returns must be within five (5) days of receipt of goods. Upon approval, merchandise must be sent freight pre-paid by the customer. At this time, credit or exchange will be made, excluding shipping charges. All merchandise must be unused, in its original condition and in its original packaging as purchased. All returns must be received by Suncrest IIⓇ within thirty (30) days from the shipping date of the original invoice and are subject to a $10.00 restocking fee. Suncrest IIⓇ will accept no returns without previous authorization or on merchandise returned more than thirty (30) days from the original invoice shipping date. Thank you.

(All refunds and credits are issued upon a determination by Management)

CUSTOM ORDERS:

Are tailor made to fit you and can not be canceled, returned, exchanged and are Non-Refundable.   This is a final sale.

INTERNATIONAL SHIPPING:

For shipment of supplies and hair systems to non-US locations, any fees and or taxes that are incurred and billed to the recipient by the shipment firm (UPS, EMS, FedEx, etc.) are the sole responsibility of the recipient. These taxes, if applicable, will not be paid by Suncrest IIⓇ. Suncrest IIⓇ is not responsible for any package held or seized by customs.  Suncrest IIⓇ will NOT offer any replacements, discounts, refunds, or credits.

 The standard warranty for all custom and ready-made systems.

Six-month warranty against manufacturer’s defects. (Excluding permanent wear units and or Lace or Skin Units) Permanent wear units have a 6-month foundation warranty, but we are easy. If something happens quickly, we will consider it.

RISK-FREE GUARANTEE

Risk-free Guarantee on all standard custom made units is available, just CALL FOR PRICING.

If for any reason you are not satisfied with our product, we guarantee it. If within 30 days of shipping, or even after you been wearing your new custom unit, or if it had been cut and styled, you can ask us to fix it, make it over, or even for your money back. (Excluding the risk free additional cost) No questions asked.

“Certain restrictions apply”.

PLEASE NOTE: *Any Custom Made unit or Wig made without a template, mold, plaster cast, or well-fitting hairpiece to duplicate and or an exact color sample will NOT be guaranteed. Any Order requested by verbal or modified instructions will not be guaranteed.*

 Information on this website may contain inaccuracies or typographical errors. Information may be changed or updated without notice. Suncrest IIⓇ accepts no legal liability whatsoever arising from or connected to any errors or omissions in the information published on the website. Prices fluctuate and are subject to change without notice.